Pune Municipal Corporation

1. Login and opening the portal

Open the portal home page and click Login from the top-right corner.

1. Enter your username and password.
2. Type the security code shown on the page.
3. Click Login.
4. After login, use the main navigation bar to open the required module.

2. Home page and navigation

The home page provides quick access to the main operational groups used by water supply staff.

• Monitoring: RealTime Dashboard, Live Charts, Reservoir Animation, Daily Water Balance, Daily Water Balance New, Flow Audit, Bulk Audit, Multi Stage Audit, Two Days Compare, Sensor Compare, and Consumption Tracking.
• AMR Consumers: Billing Reads, Society Consumption, Property Consumption, Individual AMR, DMA Readings, Read Reports, Meter Status, Faulty Meter Check, Manual Data Entry, Upload AMR Data, Upload Lab Reports, Route Creation, and Settings Modules.
• Resources: Project Drawings, User Manual, and Data Drive.
• Account tools: Login, Logout, Register, My Profile, User Approvals, and Role Management are available from account and admin pages where permitted.
• My Profile: update your own account details such as name, WhatsApp number, user type, working post, and water supply zone.

3. My Profile

Path: /profile/

Use My Profile to update your own account details and view your account status summary.

Displayed account summary: Username, Email, Role, User Type, Active status, Email verified, Admin approved, and Locked status.

Editable fields: First Name, Last Name, WhatsApp Phone Number, WhatsApp Messages Allowed, User Type, Working Post, and Water Supply Zone.

If User Type is set to Citizen, the Working Post and Water Supply Zone fields are disabled because they are not required.

Quick actions: Save Profile, Reset, Change Password, Forgot Password, and Back to Water Dashboard.

3A. WhatsApp Notification User Manual

Learn how to create your own sensor notification, obtain Super Admin activation, and start a messaging session with the PMC WhatsApp number.

4. Water Dashboard

Path: /water_dashboard/

Use the water dashboard to view grouped meter data, current readings, deviation, time delay, and related status information.

Procedure:

1. Select a Main Group.
2. Select the corresponding Sub Group.
3. Click Get Report.
4. Review the table of meters and readings.
5. Click a sensor link in the Reading column to open the latest information page.

Tip: Use Reset to clear the selection and start again.

5. Flow Audit Module

Path: /flow-audit/

This module compares supply and consumer readings across a time grid and highlights differences using colour-coded cells.

Use the helper endpoints to refresh group options or search the internal lookup before running the report.

Procedure:

1. Select Main Group.
2. Select Sub Group.
3. Choose a date mode: Today, Yesterday, Last Week, Last 15 Days, Last Month, or Custom.
4. If Custom is selected, enter the date manually.
5. Set interval and percent threshold if required.
6. Click Search.
7. Use Export to Excel when export is enabled on the server.

Output: Supply meters table, Consumer meters table, and Unaccounted Flow summary.

6. Daily Water Balance New

Path: /daily_water_balance_new/

This is the newer daily balance workflow with automatic meter group ID linking and download options.

Procedure:

1. Select Main Group.
2. Select Sub Group.
3. Choose From Date and To Date.
4. Adjust time or datum deviation values if needed.
5. Click GET DATA.
6. Download XLSX or PDF after the results appear.

The screen also shows the linked meter_group.id once the main and sub group are selected correctly, making report mapping easier for engineers.

7. Legacy Daily Water Balance

Path: /daily_water_balance

This older page remains available for legacy operating workflows and comparison use.

8. Reservoir Animation

Path: /reservoir-animation

Use this page to view tank mass curve animation for a selected WTP zone and tank.

Procedure:

1. Select WTP Zone.
2. Select Tank Name.
3. Choose the date range or a custom date.
4. Use Play, Pause, and the speed box to review the animation.

9. Reports and latest information

Paths: /reports, /latestinfo, /notification_list, and /alert_reports

Use Reports to generate AMR read summaries by date and time. Use Latest Info to check a single sensor and its most recent reading, deviation, and chart data.

Additional pages: Notification List shows saved alerts, and Alert Reports help staff review sensor or consumption exceptions.

10. Uploading data

Paths: /upload_csv, /upload_csv_new/, and /uploadlabreport

The portal provides three upload workflows:

• Legacy upload: simpler file submission page for AMR data.
• Professional CSV Upload: 3-step workflow with Login, OTP verification, and CSV upload.
• Lab report upload: used for supporting laboratory files when required by the department.

Upload CSV New procedure:

1. Enter username and password.
2. Verify the OTP sent to your email.
3. Select the contract package.
4. Choose the CSV file.
5. Click Upload.

11. Sensor List and manual entry

Paths: /sensor_list and /manualread

• Sensor List helps engineers search, sort, and open sensor records quickly.
• Manual Read is used to enter readings manually when site data must be saved without automatic collection.

12. Project drawings and settings

Paths: /projectdrawings, /amr-reader-help-modules/, /animation-settings/, and /water_dashboard/settings/

• Project Drawings: browse drawing folders and open documents for engineering reference.
• Settings Modules: quick links for water dashboard configuration and operational settings pages.
• Animation Settings: add, edit, or delete tank animation rows such as tank name, zone, meters, capacity, and max height.
• Water Dashboard settings: save visible columns, download table data, or reset the dashboard layout when needed.

13. Recommended operating procedure

1. Start with the Water Dashboard to confirm live status.
2. Check Flow Audit or Daily Water Balance for operational comparison.
3. Use Reservoir Animation for tank-level review.
4. Open Latest Info for detailed sensor confirmation.
5. Use Reports, Sensor List, and Manual Read when preparing daily work records.
6. Keep drawings and upload files organised by date and package.

14. Troubleshooting

• If a page does not load, verify login status and refresh the browser.
• If no data appears, try another Main Group or Sub Group.
• If export is disabled, the server may be missing the required Excel package.
• If a reading looks abnormal, compare the Water Dashboard, Flow Audit, and Latest Info pages before reporting the issue.
• If account pages are missing, confirm that you are signed in with the correct role or contact the portal administrator.

Support

For support, contact the PMC Water IT team or the department administrator responsible for portal access and data quality.